Manufactured Housing Community Administrator
We are seeking a dedicated administrator to support the operations at our 294-unit manufactured housing community in New Castle, Australia.
The successful candidate will oversee administrative tasks, coordinate resident relations, manage leasing documentation, and perform clerical and administrative functions to drive company success.
Key Responsibilities:
* Administrative experience in property management or housing communities is highly desirable
* Maintain accurate records, including resident files, invoices, and reports
* Assists with property inspections, work orders, and community events
* Foster positive relationships with residents and collaborate effectively with team members
* Exceptional time management and problem-solving skills
* Handle conflict resolution, complaints, and provide high-level customer service tailored to the community demographic
* Identify areas for improvement and offer suggestions to enhance efficiency, productivity, and profitability
* Deliver excellent customer service, responsiveness to tenant needs, and community engagement
Qualifications & Requirements:
* Strong interpersonal skills to foster positive relationships with residents and collaborate with team members
* Exceptional time management and problem-solving skills
* Ability to handle conflict resolution, complaints, and provide high-level customer service tailored to the community demographic
* Experience with rent collection and delinquency management
* Identify areas for improvement and offer suggestions to enhance efficiency, productivity, and profitability
* Deliver excellent customer service, responsiveness to tenant needs, and community engagement
* Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
* Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
* Proficiency in property management software
* Strong computer skills and teamwork abilities
* A positive attitude