Lead Design Manager
About the Role:
We are seeking an experienced Lead Experience Designer to join our team. As a key member of our design community, you will drive user-centric design across multiple digital products and services.
You will lead and coordinate experience design activities within agile teams, advocate for user needs through research and testing, contribute to and maintain design systems and reusable components, ensure high-quality design outputs that meet accessibility standards, and support consistent, evidence-based design across platforms.
Key Responsibilities:
* Define and implement accessible, scalable design strategies using established design systems
* Mentor and guide designers to uplift delivery standards
* Work closely with product managers, researchers, analysts, and developers to deliver high-quality design outputs
Requirements:
* Extensive experience in web and mobile interface design
* Demonstrated capability in accessible and inclusive design
* Expertise in design systems, interaction patterns, and component design
* Experience working in agile, cross-functional teams
* Familiarity with Azure DevOps and product lifecycle
* Strong collaboration and communication skills
* Tertiary qualifications in a relevant field
About Us:
We play a key role in advancing enterprise-level digital ID and account capabilities – critical infrastructure that underpins Australia's agricultural, biosecurity, import/export, and relationship management services.
Join us in delivering real, meaningful transformation projects – contributing to products that are used daily by internal and external stakeholders, with a strong focus on security, usability, and policy alignment.