Job Opportunity
A leading service provider is seeking a Customer Experience Manager to oversee a busy team responding to inquiries from customers and partners.
Responsibilities include:
1. Directing the team to achieve performance metrics
2. Managing workflow processes
3. Implementing operational improvements
The ideal candidate has experience in contact centre management and exceptional interpersonal skills.
Benefits include:
* Flexible parental leave options
* Ongoing learning opportunities
* Comprehensive health support