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Company Description
Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group offers a diversified hotel ecosystem, including luxury and high-end brands, mid-range and economic options, lifestyle concepts, entertainment venues, clubs, restaurants, bars, private residences, shared accommodations, concierge services, and co-working spaces. Accor has a portfolio of renowned brands and employs over 300,000 staff worldwide. Its loyalty program, ALL - Accor Live Limitless, benefits over 65 million members.
Job Description
We are seeking a passionate service-oriented individual to motivate our Housekeeping Team as Housekeeping Supervisor. This position is available across various regional Australian locations outside Sydney, Melbourne, and Brisbane.
As Our Next Housekeeping Supervisor, You Will
* Prepare morning reports on room occupancy, check-outs, and out-of-order rooms for the Housekeeping Department.
* Assist the Head of Department in motivating and developing the team.
* Maintain departmental productivity within budget guidelines.
* Coordinate shift activities, ensure procedures are followed, and daily tasks are completed.
* Conduct daily team meetings and shift handovers.
* Assist in staffing, training, and inventory control.
* Handle guest complaints professionally and promptly.
* Ensure compliance with safety regulations and property standards.
* Collaborate with other departments for smooth operations.
* Participate in training programs and performance appraisals.
Qualifications
* Previous leadership experience in Housekeeping with keen attention to detail.
* Excellent communication, interpersonal, and time management skills.
* Grooming and presentation skills.
* Team-oriented with a hands-on leadership style.
Additional Information
Base hourly rate $28.87, equivalent to $57,047.12 - $67,000, based on working days and penalties as per the Hospitality Industry General Award.
Seniority Level
* Mid-Senior level
Employment Type
* Full-time
Job Function
* Management and Manufacturing
Industries
* Hospitality
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