Allens, Sydney, New South Wales, Australia
We are seeking a permanent, full-time Credit Manager to join the Finance team. The role focuses on overseeing the collections team, providing support, and ensuring optimal cash collection. You will manage high-value collections while maintaining a small client ledger and provide strategic support to the Head of Credit & Financial Operations, ensuring effective escalation processes.
The Working Capital Team manages the Firm's working capital, ensuring billings, collections and receipting are delivered efficiently to meet monthly KPIs. The team is dedicated, innovative and collaborative, with a culture built on friendliness, fun and respect.
Responsibilities
- Lead and mentor the Accounts Receivable and Credit Controller teams, including work allocation, coaching, training and performance reviews.
- Develop a strong understanding of ERP and credit management systems, including Expert and the firm’s reporting tools.
- Ensure adherence to the firm’s collection protocols and escalation procedures.
- Support strategic projects aimed at improving process efficiencies to meet Working Capital KPIs.
- Engage effectively with stakeholders across departments, demonstrating strong communication, problem-solving and proactive risk management.
- Collaborate with Practice Support on complex billing arrangements and client engagement; provide credit/billing expertise across departments.
This is a permanent, full-time opportunity. Hybrid working (60% in the office) is supported, with flexibility to discuss arrangements that work best for you.
About You / Qualifications
- Demonstrable knowledge of working capital processes.
- Minimum 4 years’ experience in a professional or financial services environment.
- Proven leadership experience with a track record of developing high-performing teams.
- Solid analytical, problem-solving and negotiation skills.
- Excellent communication and stakeholder engagement abilities.
- Proficiency in credit management systems and reporting tools.
- A formal qualification in Finance, Commerce or a related discipline is preferred.
Your development
Allens offers extensive learning and development opportunities, guidance and support to help you grow. A Career Deal provides transparent career development, with an international alliance with Linklaters enabling secondments worldwide.
Our perks
- Financial: competitive fixed remuneration, recruitment referral program, discounts, insurance, and charitable funding support.
- Health and wellbeing: subsidised gym memberships, vaccines, wellness programs, in-house meals, Employee Assistance Program and wellbeing coaching.
- Flexibility: hybrid and flexible working arrangements, equipment for home working.
- Leave: option to purchase additional annual leave and an inclusive parental leave policy (26 weeks, paid).
- Recognition: team-based recognition and annual Allens Values Awards.
Allens is committed to community involvement, reconciliation, environmental and social initiatives, plus workplace giving and volunteering programs. If you require adjustments to participate in the application process, please contact us at We welcome applicants from all backgrounds.
How to apply
Click "apply now" to submit your application. For more information, visit This is Allens or listen to our Allens Confidential podcast for real stories from real people about life at Allens.
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