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Senior saas operations support analyst (client-facing)

Melbourne
STATE STREET CORPORATION
Posted: 21 May
Offer description

STATE STREET CORPORATION is looking for an L1 Systems Analyst in Melbourne, Australia to provide frontline technical support and ensure exemplary customer service for its SaaS Operations clients. The role involves troubleshooting issues, coordinating with various stakeholders, and ensuring high-quality delivery of service.

The ideal candidate will have a BA/BS in a technical field and 2-5 years of relevant customer-facing experience. Strong technical troubleshooting and excellent communication skills are critical for success in this role.

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