Job Title: Business Operations Manager
Job Summary
The Business Operations Manager is responsible for the overall operational performance of an asset. This includes strategic delivery of lifecycle asset planning, project management, commissioning, and daily operation of all property services.
* Manage a team to ensure activities are prioritised and diligently completed with a strong focus on customer service.
* Drive a safety culture across the asset ensuring compliance with health and safety procedures and incident reporting.
* Provide assistance to contractors ensuring compliance with policies and procedures.
* Ensure compliance with environmental and OH&S requirements including contractor induction and risk management plans.
The Business Operations Manager will be accountable for managing operational expenditure budget and short/long term capital forecasting. They will also provide guidance to teams in compiling and delivering centre expense budgets in line with targets set.
* Participate in national and site-based sustainability forums and tenant engagement strategies.
* Establish relationships with key stakeholders to drive social sustainability.
* Nominate and implement projects to improve property performance and assume accountability for all operationally delivered projects.
The Business Operations Manager will maintain compliance with statutory authorities and enact sound engineering practices in relation to maintenance of property structure, façade, fittings, finishes, fit out, and services.
They will be accountable for emergency, crisis, and risk management training programs including evacuation procedures and other crisis management situations.