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Front of house supervisor

Melbourne
LGT Group
Posted: 1 August
Offer description

LGT is the largest Private Banking and Asset Management group in the world to be owned by an entrepreneurial family. As the family office of the Princely House of Liechtenstein, we have years of experience in the management of sizeable sums of assets.

This role is critical in delivering exceptional client service and maintaining high standards of safety and professionalism. You'll ensure that all catering and service tasks are performed in line with WHS and food safety regulations, and that every client interaction reflects the company's commitment to excellence and care.


Key Responsibilities:

Client Hospitality & Kitchen Services
Coordinate daily food and beverage services for client meetings and events, including catering orders, food preparation (occasionally silver service), and maintaining inventory and hygiene standards. Ensure compliance with food safety protocols and oversee first aid supplies.

Reception & Guest Experience
Support front desk operations alongside the receptionist, acting as the first point of contact for all visitors. Greet and assist clients, manage meeting room bookings, and ensure the reception area is tidy and welcoming.

Staff Kitchen & Office Support
Maintain stock and cleanliness across staff kitchen areas, including recycling and first aid kits. Assist with restocking supplies, printer maintenance, and general administrative tasks.

Administrative & Event Support
Provide administrative assistance to the Head of Facilities, including mail handling, supplier liaison, and ordering supplies. Coordinate in-house events by booking catering, AV, and other external vendors. Support event logistics and reporting.

Facilities Coordination
Manage building maintenance requests, lead evacuation drills, and oversee equipment servicing (e.g. coffee machines). Assist with desk moves and provide general facilities support.


Your profile


Your skills and experience

* A minimum of 5 years' experience in a similar role
* Exceptional customer service and communication skills
* Pragmatic
* Flexible and scalable
* High level of attention to detail and a focus on customer service
* High levels of accuracy and driven in providing high quality standards of work
* Ability to multi-task effectively in a fast-paced environment
* Ability to work autonomously


Do you feel addressed? Then simply fill out the online application. We look forward to getting to know you.

Transparency is important to us. That is why you will find everything that matters to us on our website – plus everything you should know about us before you meet us in person, open an account or apply for a job. That includes, for example, the history of the Princely Family, which is closely intertwined with our own.

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