Overview
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide, we're focused on delivering a wide range, low price and great service. We're about inspiring new ideas and thinking outside the box, kicking goals, having a laugh and pushing each other. We are about being rewarded and supported, teaching customers something new and supporting the community, and making a difference.
About The Role
Our Officeworks Noosaville store is hiring We are seeking passionate casual team members to join us across a number of departments including replenishment, point of sale and customer service. Our team members are customer service specialists. You will work together with the team to ensure great customer service is always delivered. You will provide expert advice to customers in the broad range of products and services and operate as a proud Officeworks brand ambassador. This role requires flexibility across a range of operating hours including weekdays, weekday evenings and weekends. There are opportunities to work across various Officeworks locations and progress your career.
Responsibilities
• Deliver high-quality customer service and expert product advice across a broad range of products and services.
• Work collaboratively with the team to ensure consistent, excellent customer experiences.
• Represent the Officeworks brand with professionalism and enthusiasm.
• Adapt to a flexible schedule across weekdays, weeknights and weekends, and support across multiple locations as needed.
About You
You are a customer focused individual, who is passionate about service and customer experience. Alongside this:
* You enjoy being around people and working in a team
* You like being busy in a fast-paced environment
* You enjoy taking responsibility and delivering on your commitments
* You take pride in delivering a great customer experience
* You're flexible with your availability, being able to work a variety of hours across weekdays and weekends to meet our customers' needs
Our culture
Benefits
If you're searching for an organisation that's truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let's make bigger things happen – for all of us We celebrate our teams' uniqueness by offering genuine team member benefits to the Officeworks family:
* Flexibility to keep things balanced to suit individual needs
* Generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and wider Wesfarmers brands
* Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health
* Growing Families Policy supports team members during expanding their family
* Safety, mental health and wellbeing support including Employee Assistance Program (EAP) and ongoing programs
* Flexible Public Holidays Policy for those who observe different cultural or religious holidays
* Learning and development programs to support career growth
* Career opportunities across the broader Wesfarmers Group
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.
Interested in applying?
As part of the recruitment process, you will be required to complete an online assessment comprising game-based assessments and a video interview. This will take approximately 20 minutes and will need to be completed within 48 hours of submitting your application. Once you've completed it, you'll receive a personalised insight report which will tell you a little bit more about yourself.
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