Team Leads - IT Support & Cloud (Award-Winning MSPs)
Posted: 18/09/2025
- Highly-skilled team! Cutting-edge cloud projects!
- Training, development and career progression!
- Potential to work from home!
Saul Recruitment - Specialising in recruiting top MSP talent across Oz!
- $90k–$120k + Super | Melbourne | Growth opportunities | Flexible WFH
Join some of Australia’s most reputable, multi-branch MSPs – true local success stories, award-winning and growing from strength to strength. These businesses thrive by pushing boundaries, embracing innovation, and building teams that deliver world-class solutions while supporting each other along the way.
Why you’ll love it here
- Step into leadership – guide a team of talented engineers while still getting hands-on.
- Exciting work – from BAU to cutting-edge cloud tech, no two days are the same.
- Growth culture – structured training, certifications, and clear career progression.
- Supportive management – leaders who listen, mentor and genuinely invest in their people.
- Hybrid working – flexibility to balance office and home life.
This role is perfect for a positive, flexible and results-driven professional who enjoys ownership, thrives in fast-paced environments, and is ready to lead from the front.
What you’ll be doing
- Lead and mentor a team of skilled engineers, fostering collaboration and growth
- Provide Level 1 & 2 support/administration when required
- Troubleshoot, diagnose, resolve or escalate issues across multiple client environments
- Conduct on-site client visits (be the trusted face of the business)
- Recommend improvements and smarter ways of working
- Maintain clear, accurate documentation and records
What you’ll bring
- Prior MSP experience ideal (but not essential) – with exposure to Windows, AD, O365, Azure, Exchange/Outlook, VMware/Hyper-V, Citrix, Intune, Backup/DR, Networking
- Networking knowledge highly regarded
- Experience with ticketing and monitoring tools
- Based in Melbourne and happy to be “hands & feet” onsite when needed
- Strong communication skills – written, verbal and interpersonal
- A people-first leadership style – approachable, collaborative, and supportive
- Organised, adaptable and confident juggling competing priorities
- A true team player who leads by example and embraces change
What’s in it for you?
Work with some award-winning, ever-growing MSPs with an excellent reputation
Lead a team while continuing to expand your technical expertise
Career progression, certifications and development opportunities at your fingertips
Hands-on exposure to cutting-edge and emerging technologies
A supportive, open culture where people and growth come first
A genuine chance to shine – and be recognised and rewarded for it.
Referral Bonus: Know someone perfect? Refer them and earn $2000 if they’re successful!
Award winning multi-branch Aussie MSPs! Collaborative and Supportive Culture. Training/Career Development opps. WFH options. Cutting-edge cloud tech!
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📌 Team Leads - IT Support & Cloud (Award-Winning MSPs)
🏢 Saul Recruitment
📍 Melbourne