We are seeking a talented individual to join our LGM Assets Team at JLT Risk Solutions Pty Ltd (a business of Marsh). This role will be based in Brisbane, QLD office. This is a hybrid role that has a requirement of working at least three days a week in the office.
This role is attached to the LGM Assets scheme within JLT's Public Sector Division. The primary focus of the role is the development of relationships with and the enhancement of the service experience for a portfolio of Queensland Councils (LGM Assets scheme members) in order to generate revenue, develop new business and retain and grow the current scheme membership.
We will count on you to:
* Support Account Managers in the development, implementation and management of risk transfer programs which accurately address Member needs, including within LGM Assets scheme arrangements.
* Proactive approach to all aspects of service delivery to Members, ensuring needs are identified and met in line with agreed service standards.
* Implement successful Member retention and defence strategies.
* Possess a thorough understanding of all major classes of insurance and keep abreast of all new technical and product developments.
* Support Account Managers to grow existing portfolio with new products or services
* Identify and develop new business opportunities
* Research & self-awareness of all large & potentially complicated claim matters, & negotiation of equitable claim settlements on behalf of Members in conjunction with the LGM Assets and Echelon Claims teams.
* Develop and maintain effective long-term relationships with key Member Council personnel to preserve and protect the Company's and Scheme's relationships with Members
* Develop and maintain meaningful working relationships with supporting Underwriters and other professional services firms
* Recognise and capitalise on revenue generation, growth and other opportunities
* Actively develop additional business from existing portfolio
* Timely and accurate production, processing and delivery of Member documentation
* Maintain records in Broking and other JLT systems
* Develop and maintain technical knowledge required to support the business needs
* Any other ad-hoc tasks as required.
* Contribute to the professional image of JLT through high standards of personal and professional knowledge and presentation.
What you need to have:
* Minimum of 1-3 years of experience in general insurance broking
* Ideally with Tier 1 Insurance Broking qualification
* Sound knowledge and application of broking principles, insurance products and services
* Sound knowledge of sales and marketing principles and their application within the insurance market
* Excellent written and verbal communication skills
* Proactive ability to anticipate Member and colleague's needs and meet or exceed them
* Problem solver – ability to recognise and solve problems for Members and colleagues
What makes you stand out:
* Willingness to go the extra mile for client satisfaction
* Ambition to build a solid career foundation in the insurance industry
* Excellent interpersonal skills and the ability to work well in a team or autonomously
Why join our team:
* We help you be your best through professional development opportunities, interesting work and supportive leaders.
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.
Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
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