Join a global leader in the construction & mining industryCompetitive Pay Rate + Biannual Bonuses on offerAccess to OEM training, benefits, and opportunities to build on existing skillsAbout UsHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.The OpportunityWe are on the lookout for an experienced and customer focused individual to join our team as a Parts Interpreter. Based in our Cavan branch, the position will focus on the coordination and supply of quality products to our customer base through sourcing parts, managing customer queries and invoicing, as well as warranty support and stock coordination.Reporting to the Parts Manager, you will be responsible for:Interpreting and processing customer parts requests such as pricing, availability of stock and order enquiriesProviding specialist service to internal and external customers for parts via phone, email and branch counterSource and supply parts to meet customer requestsRaise quotes, sales orders and invoices for parts salesExercising your strong computer skills, data entry accuracy and attention to detailTo be successful in this role, you will need:Exceptional customer service skills and experienceAn interest in earthmoving parts, components, products, equipment and servicesA developed mechanical understanding of the Construction and Mining field would be highly regarded but is not essentialThe ability to read and interpret technical drawings and schematicsIntermediate computer literacy skills e.g. Internet-based applications, MS office and outlookPassion and a positive attitude to deliver the best outcome for our customersHigh Risk Forklift License would be beneficialHitachi Benefits - What's in It for you?Competitive Pay Rate + Super + Potential to earn company biannual bonuses!Career: Permanent Full Time Position in a leading OEM with long term job securityEmployee Rewards: Exclusive staff discount on a range of goods and services through our Employee Rewards ProgramCareer Progression: OEM training and opportunities for upskilling with access to the latest technologiesCulture: Supportive mentors who value your input in finding new and improved ways to achieving successPaid Parental Leave Company PolicyHealth: Discounted Medibank health insurance policy + EAP to support our employees and their familiesEmployee Referral Program: successfullyrefer a friend and earn cash!Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.