A fast-growing animal health company located in Wollongong City Council is seeking a Head of Customer Service to lead its customer service function. The role involves operational excellence, team development, and strategic partnership with the COO. Ideal candidates will have over 5 years of experience in customer service, including leadership in high-volume environments. This position offers the opportunity to build and scale a best-in-class customer service operation while helping animals lead healthier lives through exceptional service.#J-18808-Ljbffr