As a Strategic Account Manager, you will work
closely with the Head of Sales and delivery leadership to drive growth across
our existing client base. You'll be responsible for deepening relationships
with current customers, expanding wallet share across all service offerings and
positioning our firm as a long -term, trusted consulting partner that delivers
ongoing value across technology and business initiatives.
What You Will Be Doing
• Account Strategy & Growth:
Develop and execute strategic account plans for existing clients, focused on
account expansion, cross -sell, and upsell opportunities across all consulting
practices, including Data, Cloud, and adjacent services.
• Client Relationship Management:
Own senior stakeholder relationships within existing accounts, acting as a
trusted advisor who understands clients' business priorities, challenges, and
long -term transformation roadmaps.
• Revenue Expansion & Opportunity Management:
Identify, qualify, and close new opportunities within existing customers by
aligning our full portfolio of consulting services to their evolving needs.
• Value Realization & Retention:
Ensure clients realize measurable value from engagements, driving high
satisfaction, repeat business, renewals, and long -term partnerships.
• Account Governance & Forecasting:
Manage account pipelines, revenue forecasts, and expansion targets, providing
regular updates and insights to the Head of Sales and Leadership Team.
• Collaboration for Success:
Work closely with delivery teams, solution architects, and practice leaders to
shape account strategies, develop tailored proposals, and ensure seamless
execution and successful outcomes.
Requirements
Who You Are
• Bachelor's degree in Business, Marketing, Computer
Science, or a related field.
• Minimum 8 years of experience in account management, sales, or client
partnership roles within technology consulting or professional services
• Proven track record of growing and retaining large enterprise accounts
through cross -sell and upsell strategies.
• Prior experience in Workday Ecosystem an advantage
• Strong understanding of consulting services, with the ability to position
solutions across data, cloud, and broader technology domains.
• Excellent communication, executive presence, and relationship -building
skills.
• Strong negotiation skills with experience managing complex, multi -stakeholder
deals.
• Proficiency with CRM systems (e.g., HubSpot) and account forecasting tools.
• Strategic thinker with strong organizational, problem -solving, and
stakeholder management abilities.
Benefits WHY JOIN US
Everyone who joins our team is treated as a trusted member of the team, not a number. Ultimately your success is our success, so we invest in our People heavily. Here is what we offer:
* Competitive Compensation: Base salary, plus performance -based bonuses, commissions, and opportunities for profit -sharing.
* Flexibility: Options for flexible working arrangements to support your work -life balance.
* A Supportive Team: Work with a vibrant, innovative team that values creativity, growth, and collaboration.
* Professional Development: Opportunities for ongoing professional development and career advancement within a growing company.
* Doona Days : Additional two days off for your mental health
* Our values : We live by our values everyday: Take it own it drive it, Keep it simple, Life -long learners, We care and Authenticity
WHO WE ARE
At Mivada we believe that when you bring technology and the right people together, there's no limit to what you can achieve.
Mivada is a high -growth technology consultancy, headquartered in Australia, offering services to both high -growth, mid -sized and global blue chip clients. We run a hybrid model with the majority of our team onshore, as well as an offshore capability in India. We have the ability to support global businesses 24/7 365. Our flexible approach and strong reputation have led to repeat work and growth. Our clients are our advocates.
We believe cultural fit is as important as technical skills. We operate as a team, supporting and learning from each other and we genuinely care about our clients' success. Our Leaders are accessible, humble, and sometimes pretty funny We like to enjoy our time at work, which means we encourage each other to shoot for the moon