Service Desk Manager
Experience:
08+ years
Advanced experience in Server operating systems; Red Hat Enterprise Linux, Microsoft Server.
Advanced experience in Virtualisation technologies (VMware, HyperV) leading to enterprise designs.
Advance experience of supporting server patching products and technologies, such as patching (Ivanti Lumension, Satellite 6) and backup/recovery (Commvault).
Demonstrated understanding of services, such as Active Directory, DNS and NTP.
Demonstrated understanding of infrastructure technologies (eg, networking, storage).
Demonstrated understanding of infrastructure software technologies (such as backup, antivirus, patching, and application agents).
Demonstrated understanding of best practice security processes.
Demonstrated experience in designing complex infrastructure, writing standards and procedures, architectural and detailed design documentation and other support documentation.
Demonstrated experience to perform on IT projects and service delivery with minimal supervision.
Equal Opportunity Employer
TCS is an equal opportunity employer. All qualified applicants will be considered without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable law.
Note:
Compensation details are accurate as of this posting and may be adjusted in line with Australian laws and market conditions. Applicants may be asked to attend interviews in person or via video conference and present valid identification during the process.
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