Telstra Retail: Customer Service & Sales Consultant
Our purpose is to build a connected future so everyone can thrive.
Working in a Telstra Retail Store is not just a job—it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.
About the Role
Every day is different and an opportunity to showcase your X-factor.
You will be continually trained on the latest cutting-edge tech and gadgets.
Your knowledge, progressive sales approach, and consultative service superpowers will empower you to support and solve for our customers.
Responsibilities
Build a connection with a variety of new and existing customers.
Develop customised solutions for customers quickly.
Drive to reach and exceed sales targets and KPIs.
Provide positive and resilient customer service within a busy environment.
Maintain professional behaviour at all times.
Qualifications & Attributes
Experience in a customer-facing role.
Ability to easily build relationships with customers.
Appetite to develop customised solutions.
Drive to reach sales targets and KPIs.
Hunger to learn and grow within the role (and beyond).
Positive, resilient approach to customer service in a busy environment.
Benefits
30% off Telstra services
Exclusive discounts and offers across 240 brands and partners
A flexible, inclusive approach to parental leave
Unlimited access to 17,000 learning programs
Monthly performance rewards and recognition programmes
Benefits Your Way
Locations
Bondi Junction
Eastgardens
Employment Type
Full-time (Casual, Part-Time and Full-Time roles available)
Hiring Notice
We're hiring
If you're interested, hit Apply now.
After you submit your application, our next step will be an assessment supported by HireVue.
Keep an eye out for an email from them.
EEO Statement
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated.
We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work.
We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
We work flexibly at Telstra.
Talk to us about what flexibility means to you.
When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.
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