Job Overview:
We seek ambitious professionals who share our passion for delivering exceptional customer experiences.
This role involves collaborating with a team to provide knowledgeable service and seamless execution of operational processes, ensuring the highest standards of customer satisfaction.
Key Responsibilities:
* Deliver outstanding customer service through great communication skills, excellent product knowledge, and efficient transaction processing.
* Stay up-to-date with the latest products and services to provide expert advice to customers.
* Contribute to smooth store operations by implementing effective stock management and loss prevention strategies.
* Maintain high visual merchandising standards and present the store in line with brand expectations, enhancing the shopping experience.
* Embody Country Road Group values, working collaboratively to achieve results.
Required Attributes:
* A genuine passion for fashion combined with exceptional customer service skills.
* Proactive problem-solving skills to address customer queries efficiently.
* Natural enthusiasm and optimism to create a positive shopping environment.
* Flexibility to work weekends and late trading hours as needed, demonstrating adaptability.
* A strong 'can-do' attitude, aligning with Country Road Group's culture and customer-obsessed approach.