Job Description:
As a senior solutions consultant, you will play a pivotal role in shaping the customer experience journey. You will work closely with the business development team to craft compelling pitches and drive sales momentum. Your technical expertise and problem-solving skills will enable you to analyze complex customer requirements and design effective solutions.
With a strong background in technology and analytics, you will be able to convey complex concepts to both technical and non-technical audiences. Your ability to collaborate with cross-functional teams and build strong relationships with clients will be essential in driving success.
This is an excellent opportunity for someone who is passionate about technology and eager to make a meaningful impact. If you are a resourceful and commercially focused individual with a keen interest in helping drive product forward, we encourage you to apply.
* Key Responsibilities:
o Lead Pre-Sales Engagements: Collaborate with sales teams to understand customer requirements and demonstrate value proposition through tailored presentations, product demos, and proof of concepts.
o Technical Expertise: Provide deep technical knowledge and insights about Contentsquare's platform, including integrations, data flows, and analytics capabilities.
o Solution Design: Architect and design customized solutions to meet customer needs, leveraging Contentsquare's suite of products.
o Customer Advocacy: Act as a trusted advisor to prospects and clients, understanding their business challenges and positioning Contentsquare's solutions effectively.
* Required Skills and Qualifications:
o Experience: Minimum 5 years of experience in a presales, solutions consulting, or related customer/business facing technical role within the SaaS industry.
o Technical Skills: Proficiency in web and app technologies, including HTML, CSS, JavaScript, and APIs. Proficient in understanding at least the concepts of Apps framework. Familiarity with data analytics and visualisation tools.
o Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.