* Join a customer-obsessed technology business at the heart of Australia’s largest retailer
* Opportunity to work across the latest technology and methodology
* Permanent hybrid role based in Surry Hills with working from home flexibility
About Us
Founded within the Woolworths group, Wpay has unparalleled expertise in customer-led payment experiences for businesses across Australia and New Zealand. We’re ready to help businesses move beyond payments by transforming transactions into rich payment experiences.
With an unrivalled understanding of people and the way they pay, we simplify operations and innovative payment offerings. Keeping businesses safe from fraud, improving customer satisfaction, and enabling growth.
Wpay is Australia’s largest non-bank payments provider, processing >1.2Bn transactions and >$50bn in volumes, servicing >30m customers in-store and >19m customers online - every week! You’ll be working with Australia’s largest retail operations - both online and in-store, along with pushing the innovation boundaries with marketplaces and the subscription and gig economy businesses.
About the role
We are looking for a Senior Technical Business Analyst to join the Digital Acceptance team at Wpay. The team is responsible for our payment orchestration platform, and Wpay supports all forms of payment methods (e.g. card, Google Pay, Apple Pay, PayPal, BNPL, other wallet, etc). They will be responsible for driving out the solution design and leading the scrum team.
What you’ll do:
* Developing product documentation for internal and external use, e.g. feature definition, process maps, context diagrams, sequence diagrams
* Assisting the product team with building and maintaining the backlog, ensuring all requirements, solutions and user stories align with product strategy
* Collaborating with key stakeholders and squad to find the right approach & solution to solve the most valuable and interesting problems
* Translating requirements into high-quality user stories, including personas and acceptance criteria, ensuring the stories can be tested both functionally and non-functionally
* Being able to formulate user stories for integration-based features with technical details
* Providing leadership to squad members in the delivery and execution of sprint goals
* Execute exploratory to use acceptance testing to ensure solutions have the highest level of quality
What you’ll bring:
* 5+ years of Technical Business Analysis experience
* Demonstrable experience in working within complex software solutions and working within an Agile Scrum framework
* Extensive experience in working with Restful API and microservices technologies and with Atlassian product suite, JIRA and Confluence
* Ability to create and work with Postman collections
* Strong written and verbal communication skills
* Previous experience in retail payments, payment orchestration and payment gateways is desirable
What's in it for you
We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!
Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI #work180.
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.