Apply now Job no: ******Work type: Part TimeLocation: South NowraCategories: SalesPart Time PositionGuaranteed base earnings + fantastic commissionPaths for career progression with a trusted national brandDiscover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.The Harvey Norman Loganholme Electrical Team is seeking a passionate, customer service focused Customer Service / Operations Assistant to join them in delivering Great Service, Always to their customers.
In this role you will: Actively manage Harvey Norman customer repairs & servicingLiaise with our service agents & suppliers and keeping the service database up-to-dateKeep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer serviceAssist with the department's admin duties including processing credit and debit invoices, claims, reconciliations, completing required finance paperwork following company procedures and reportingRun weekly reports for repairs/service jobs as required by the ProprietorAdvise customers of arrival of stock and organise delivery as requested by the Proprietor What we require: Experience in (or ability to work in) a customer focused, successful retail businessExperience working in a high volume administration role plus salesCapacity to juggle multiple tasks with a flexible, 'can-do' attitudeCustomer service champion with very strong communication and interpersonal skillsAbility to think on your feet and manage your own work-flow with great organisational/prioritisation skillsFriendly, outgoing, approachable and work well as a team memberGoing above and beyond to provide exceptional customer focused problem solvingFlexibility across retail trading hours, availability to work Saturdays is preferred What we offer: Generous staff and excellent commission structureHarvey Norman is a strong advocate of career progression with a wide support network for professional developmentAn environment where good performance is recognised and rewardedA flexible and positive work environmentIf this role exhilarates your passion for a new opportunity then please submit your application for consideration.Advertised: 26 Nov **** AUS Eastern Daylight TimeIf you're keen to express your interest in working for a Harvey Norman Franchise, let us know.