Transformative Customer Service Role
Empower customers and contribute to creating a positive impact on people and the planet.
As a forward-thinking bank, we strive to make banking accessible and beneficial for all. Our team works collaboratively to deliver exceptional customer experiences through various touchpoints, including face-to-face interactions and phone support.
Key Responsibilities:
* Deliver outstanding customer service that meets and exceeds customer expectations.
* Establish long-term relationships with customers by providing personalized support and guidance throughout their banking journey.
* Identify opportunities to promote our range of financial products and services through continuous education and interaction with customers.
What We Offer:
- Flexible working arrangements to suit your needs
- Competitive salary and 13% superannuation
- Comprehensive benefits package focused on physical and mental wellbeing, including free counselling sessions, flu vaccinations, and discounted gym memberships
- Opportunities for professional growth and development through training and mentorship
- Supportive work environment prioritizing work-life balance and employee satisfaction