Aircraft Support Coordinator Role
We are seeking a skilled Aircraft Support Coordinator to join our team in Melbourne. In this critical role, you will serve as the primary point of contact for aircraft support requests, focusing on both technical parts inquiries and customer relationship management.
Responsibilities:
* Technical Parts Inquiries: Respond to customer inquiries regarding technical parts, providing accurate information and solutions.
* Customer Relationship Management: Build and maintain strong relationships with customers, ensuring their needs are met and exceeded.
* Training and Development: Train Sales Coordinators on product knowledge and customer service best practices.
* Customer Account Tracking: Track and manage customer accounts post-shift, ensuring timely resolution of issues.
Requirements:
* Experience: At least 5 years of experience in customer service or manufacturing.
* Education: High school diploma required.
About Us:
This is an exciting opportunity to join a global leader in aviation and build your career in the industry. If you have a passion for delivering exceptional customer service and are looking for a challenging role, apply now!