Electrician / Technician – Field Support – Emerald QLD
Location: Emerald, QLD, AU, 4720
Req ID: 29593
Onsite or Remote: Onsite Position
Modular Mining Systems is the global leader in mine management technology and a wholly-owned subsidiary of Komatsu LTD. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer, and the service we deliver set us apart in the Mining Technology industry.
Job Purpose
Are you a skilled Electrician / Auto Electrician / Technician with a passion for Technology looking for a new and exciting opportunity in the mining industry?
We are seeking a highly motivated and energetic Electrician / Auto Electrician / Technician who can Service and Support our current Customers in the Central Queensland / Emerald region, providing on-the-job technical assistance including Installation, fault finding and repairs of all Dispatch, Argus, Provision, Pegasys, Minecare and Digital Terrain Monitoring (DTM) systems.
This position is full-time based in Emerald. Relocation assistance is available for applicants willing and able to relocate to the area from within Australia.
To succeed in this role, you will
* Ability to analyse, troubleshoot and resolve issues as they arise.
* Ability to work autonomously and at times on remote mine sites.
* Have strong client relationship building skills.
* Be willing to travel on a regular base, throughout Australasia as required.
* Work as part of a team fostering a positive "can do" culture with a willingness to assist other organisational departments.
Travel Requirements
Be willing to travel on a regular base, throughout Australasia as required.
Job Duties and Responsibilities
* Delivering timely, safe, effective and efficient resolution of field-based support issues assigned by the Field Services Supervisor or Regional Support group.
* Assisting the project management team in the installation and commissioning of products as required.
* Assisting with upgrading and improvements of products as they occur.
* Identifying and engaging in root cause analysis activities to reduce the likelihood and consequences of common product issues.
* Performing timely calibrations as required and maintain records of these activities.
* Maintaining the appropriate tools and inventory to complete repair and replacement activities.
* Assist with product user training.
* Collaborates and communicates across business units within Modular to achieve goals and objectives.
* Complies with corporate Field and Deployment processes.
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