About this role
Job Summary
We are seeking a skilled Customer Service Manager to lead the day-to-day running of the customer service department and front-of-store operations.
This includes managing checkouts and the customer service desk to ensure a welcoming and engaging experience for all customers.
About You
To succeed in this role, you will need:
* Prior experience in a fast-paced customer-facing environment
* Proven leadership skills to coach and develop your team members
* A focus on maintaining high service standards and customer safety
* A customer-centric mindset to continually improve our services
The Benefits of Working Here
We offer a range of benefits to support your personal and professional growth, including:
* A 5% discount on supermarket purchases year-round
* Double-discount periods throughout the year
* Hot deals and exclusive savings opportunities
* Recognition and rewards through our employee recognition program
* Comprehensive training and development programs
* Novated car leases and investment opportunities
* Flexible working arrangements and paid parental leave