Litton Andrews – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.
This is an exciting opportunity to join a leading orthopaedic specialist renowned for expertise in hand and upper-limb surgery, including microsurgery, joint replacement and complex trauma reconstruction. With over 15 years of specialist experience and an extensive background in public and private practice leadership, this established surgeon is seeking a dedicated Part‑Time Medical Secretary (Monday, Tuesday & Wednesday) to support a busy and highly respected practice.
Key Duties and Responsibilities
* Manage all incoming telephone calls and general patient enquiries in a timely and professional manner
* Prepare and run patient clinics based at the Wesley Private Hospital and Ipswich Consulting rooms and complete administration for external remote clinics (occasional travel to the Ipswich rooms 1‑2 a month will be a requirement of this position)
* Coordinate and action incoming email correspondence, ensuring all patient files contain the necessary results and documentation prior to consultations and operations
* Prepare theatre quotes and book theatre procedures, liaising closely with hospital staff, medical professionals and anaesthetic groups
* Process patient payments and receipting for consultations using Gentu software
* Accurately and promptly enter patient information into Gentu software
* Provide ad‑hoc support with urgent letters and secretarial tasks as required by the Surgeon
* Prepare and organise medical records, reports and correspondence (including WorkCover and DVA)
Qualifications
* Prior experience as a Medical Receptionist or Medical Secretary within a private surgical specialist practice is desirable
* Demonstrated ability to prepare and run patient clinics with accuracy and attention to detail
* Exceptional telephone manner, with genuine empathy for patients and their families
* Strong team player who is equally confident working autonomously within a small, supportive practice
* Excellent time‑management and organisational skills
* High level of computer literacy; experience with Genie and/or Gentu is highly advantageous
Only those candidates who are shortlisted will be contacted directly to arrange a time for interview with the team at Litton Andrews
Remuneration
A competitive hourly rate of $36 - $43 per hour + super is on offer for a suitably experienced candidate, supported by a collaborative onboarding and induction program. The role also includes optional onsite car parking and convenient access to public transport routes surrounding the practice.
To apply, email or contact Cathy Litton or Kimberley Reynolds directly on 6*** or *** during business hours.
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