我们是 Auliau Education Group(澳历澳),在Camberwell中心提供专业课后辅导,帮助学生提升英语能力与综合素质。现招募一位中英文流利的前台/行政助理,与你一起携手,创造充满关爱与卓越的教育环境。
工作内容
* 接听和回复微信/电话,耐心解答家长和学生咨询
* 协调与管理课程表,整理学生出勤与统计报表
* 通过微信、邮件等渠道进行外部沟通与简单营销支持
* 使用Outlook、Excel、Google Sheets、Google Calendar, 等工具,进行数据管理与协助行政事务
* 协助前台接待及团队日常运营支持
我们期待你
优先考虑具备相关工作经验,尤其是客户服务或销售经验者。
* 语言优势: 中英文听说读写流利,能与家长、学生轻松沟通
* 沟通力: 热情礼貌、懂得倾听、应对自如
* 工具熟悉: 熟练使用 微信,Outlook、Excel、Google Sheets、Calendar等常用办公软件
* 思路清晰: 做事细致、有条理,擅长多任务处理
* 团队精神: 乐于帮助他人,积极融入多元、友爱的工作团队
为什么选择我们
* 职业成长: 接触教育行业核心,收获宝贵经验
* 多元文化: 服务于中澳家庭,深入了解不同文化需求
* 温馨氛围: 小团队+贴心导师+友好同事,确保你发挥所长
* 工作灵活: 部分远程与灵活排班,兼顾个人生活
We are Auliau Education Group, a professional after-school tutoring center based in Camberwell, dedicated to helping students improve their English skills and overall academic performance. We are currently recruiting a bilingual (Chinese & English) front desk/admin assistant to join us in building a caring and excellent educational environment.
Job Responsibilities
* Answer and respond to inquiries via WeChat/phone, patiently addressing questions from parents and students.
* Coordinate and manage class schedules, track student attendance, and compile reports.
* Handle external communications and provide basic marketing support via WeChat, email, and other channels.
* Use Outlook, Excel, Google Sheets, Google Calendar, and other tools to manage data and assist with administrative tasks.
* Assist with front desk reception and provide operational support to the team.
What We're Looking For
Candidates with relevant work experience, especially in customer service or sales, are preferred.
* Language Skills: Fluent in both Chinese and English (listening, speaking, reading, and writing), able to communicate effectively with parents and students.
* Communication Skills: Friendly, polite, a good listener, and able to handle inquiries with confidence.
* Tech-Savvy: Proficient in using WeChat, Outlook, Excel, Google Sheets, Google Calendar, and other office tools.
* Organized & Detail-Oriented: Works methodically, pays attention to detail, and excels at multitasking.
* Team Player: Enjoys helping others and integrates well into a diverse, supportive work environment.
Why Join Us?
* Career Growth: Gain valuable experience in the education industry.
* Cultural Diversity: Work with Chinese and Australian families, understanding diverse educational needs.
* Supportive Environment: A small, friendly team with mentors and colleagues to help you succeed.
* Flexible Work Arrangements: Partially remote work and flexible scheduling to balance personal life.