Challenger Limited is an ASX-listed investment management firm managing $123.9 billion in assets (as at 30 June 2025). Life with us is fast moving and always exciting. Together we're driving to deliver our vision to provide our customers with financial security for a better retirement.
We achieve this goal by providing a work environment where people from diverse backgrounds, with a range of skills and experiences can contribute and succeed.
Head of Infrastructure
Location: Sydney, Martin Place - Hybrid Working available
Reports to: GM Technology
Shape and lead our hybrid infrastructure and cloud services, ensuring stability, resilience, security, and alignment with business objectives—all delivered through our outsourced provider model.
A unique opportunity to take the next step in your career, moving from managing part of an infrastructure environment to leading and shaping the entire service for a dynamic, mid‑sized organisation.
You'll gain broad exposure, autonomy, and the chance to make a significant impact—ideal for someone ready to step up into a true leadership role.
About the Role
As Head of Infrastructure, you'll govern our hybrid environment spanning on‑premises and cloud platforms, delivered through an outsourced team. You'll set clear expectations, strengthen vendor partnerships, and ensure services are resilient, compliant, and cost‑effective.
Working closely with the GM Technology and senior stakeholders, you'll shape strategy, oversee architecture, and lead critical initiatives that underpin business continuity and regulatory compliance.
Key Responsibilities
* Service Governance & Vendor Partnership: Own the outsourced infrastructure service, ensuring SLAs, cost optimisation, and contract performance through strong, collaborative partnerships. Working with Business stakeholders to deliver expected outcomes
* Strategy & Architectural Oversight: Contribute to long‑term infrastructure strategy and architectural governance driving modernisation initiatives such as cloud migration and hybrid architecture adoption.
* Planning, Delivery & Change Backlog Ownership: Lead planning and execution of key infrastructure initiatives and own the change backlog—prioritising enhancements and remediation across core infrastructure components.
* Infrastructure Stability, Resilience & Security: Maintain high availability and performance of critical systems, implement advanced security controls, and ensure compliance with APRA, ASIC, CPS 234, ISO 27001, PCI DSS, and other regulatory standards.
* Disaster Recovery & Business Continuity: Develop and maintain robust disaster recovery and business continuity plans.
* Financial Management: Manage budgets, negotiate contracts, and optimise costs.
* Team Leadership & Culture: Foster a culture of accountability, innovation, and continuous improvement across the outsourced team.
* Stakeholder Engagement: Act as a trusted advisor to senior leadership and partner with business units, risk, and compliance teams.
What you'll bring
* Extensive experience in infrastructure and cloud leadership within financial services or highly regulated industries.
* Deep knowledge of cloud platforms (AWS, Azure, GCP) and hybrid architectures.
* Strong understanding of regulatory compliance frameworks.
* Proven ability to manage large‑scale infrastructure programmes and budgets.
* Demonstrated experience managing relationships with outsourced providers and offshore teams.
* Experience in Network architecture & security: SD‑WAN, micro‑segmentation, Zero Trust, TLS everywhere, HSM/cryptography, privileged access, PAM.
* Experience in Disaster Recovery Architectures
* Experience with Windows Server, networking, and infrastructure management.
* Familiarity with ITIL and service management best practices (preferred).
* Ability to identify, assess, and manage risks within the IT function.
* Relevant certifications (e.g., AWS/Azure Solutions Architect) are a plus.
This is a unique opportunity to own the infrastructure service for our entire organisation, with the autonomy to shape delivery and build strong, collaborative relationships with our partners. Join a mid‑sized, ASX‑listed investment management firm committed to inclusion, flexibility, and high standards. Our values—Act With Integrity, Aim High, Collaborate, Think Customer—define how we work.
Alternative Titles: Head of IT Infrastructure, Infrastructure Director, Infrastructure Operations Lead
Additional Information
At Challenger, we're small enough to be agile, but big enough to accelerate bold ideas. We support your growth and development, offering flexibility and a culture that values your unique contributions.
* Competitive discretionary bonus scheme
* 18 weeks paid parental leave for all new parents
* Challenger Day – one extra day off every year in recognition of the effort our people make.
* Additional support leave (fertility, gender affirmation)
* Extra superannuation contributions
* Employee share plan
* Employee Assistance Programme
* Subsidised on‑site café and central location near Martin Place Metro
* Access to free onsite yoga, mindfulness and Pilates classes.
* Access to annual free flu shots.
Challenger's employee value proposition guides how we work: Grow and realise your potential, supporting each other, stronger together and making things happen. Our culture encourages curiosity, considered thinking and meaningful contribution, with opportunities to build a broad and rewarding career.
We are committed to fostering a safe, inclusive and respectful workplace where people of all backgrounds, identities and ways of thinking can thrive, and promoting flexible working to support work‑life balance.
Challenger is proud to be a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality, a Family Friendly Workplace and recognised as a Bronze Employer in the Australian Workplace Equality Index (AWEI), the national benchmark for LGBTQ+ workplace inclusion.
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