OverviewLoans Administration role available in Bendigo or Adelaide locations.
The successful candidate will join Bendigo Bank as a Loan Services Officer, focusing on smooth and efficient loan administration and contributing to customer satisfaction and operational excellence.Note: Salary details should be added to your profile for insights.ResponsibilitiesProcessing loan modifications (rate changes, term extensions, redraws, etc.).
Account reconciliations and reconstructions.Data entry into loan management systems (RFS/BDS; experience preferred).
Meeting productivity and quality targets.Maintaining strong relationships with internal and external stakeholders.Identifying process improvement opportunities.Adhering to all Bank policies and compliance requirements.QualificationsProven experience in a customer service, data entry, or administration role.Experience in banking or finance is preferred but not essential; skills, attitude, and potential are valued.Strong attention to detail and accuracy in data entry and processing.Excellent communication and interpersonal skills for effective collaboration with stakeholders.Proficiency with loan management systems (RFS experience highly desirable).
Understanding of the National Credit Code and Code of Banking Practice (preferred but not essential).
Strong organisational and time management skills to manage multiple priorities and meet deadlines.Proactive and problem-solving mindset with a drive to improve efficiency.Terms & Work ModelHybrid working options with a minimum of 60% in office attendance at any Head Office location.Full-time role (76 hours per fortnight) on a 12-month contract based at Bendigo or Adelaide.Why Bendigo BankWe are one of Australia's largest retail banks with a long-standing commitment to customers and communities.
We offer a supportive, inclusive culture and opportunities for development.Our perks and benefitsGreat team culture, work-life balance, and flexibility.Potential reimbursement for education fees to support your development.Employee Assistance Program (EAP) through Sonder offering 24/7 self-help and access to health and safety resources.Diversity, Inclusion & AccessibilityWe value a diverse workforce and an inclusive culture.
We support candidate requests for adjustments to accommodate illness, injury, or disability to participate in the selection process.How to applyShortlisting and interviews may take place prior to the advertised close date, so please apply promptly.Please note: If you have information related to fraud, discrimination, or other concerns about this job ad, provide details in your application.
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📌 Loans Administration | Bendigo Or Adalaide Locations
🏢 Bendigo Bank
📍 Bendigo