About the role
Part‐time (25 hours per week) hybrid opportunities for a Sales and Customer Service Consultant (Local Community Consultant) at our Townsville store. Working Monday to Friday with some Saturday work. Working hours 8am – 8pm, maximum 8‐hour shifts.
Responsibilities
* Help customers choose the right health cover and services.
* Support customers across multiple channels – in‐store, over the phone, online, and in the community.
* Build lasting relationships and trust through personalised conversations.
* Solve everyday challenges and share ideas to improve processes.
Qualifications
* Excellent rapport‐building and clear communication skills.
* Comfortable using technology and learning new systems.
* Team player who is adaptable and proactive.
* Detail‐focused with commitment to protecting customer privacy.
Benefits
* Salary: $63,660 (pro‐rata for part‐time hours) + 12% super + performance incentives.
* Health cover discounts, wellbeing programs, flexible work, and more.
* Purpose‐driven work: help improve health and wellbeing in your community.
We encourage applications from all backgrounds and support a diverse workforce. We provide assistance and alternative formats for all stages of the recruitment and employment journey.
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