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Customer service support specialist

Bunbury
beBeeCaregiver
Customer Services agent
Posted: 17 September
Offer description

Support Assistant Role

The successful candidate will be responsible for providing essential support services to clinical staff in a collaborative and respectful workplace culture.

* Assist with transporting patients and equipment to ensure smooth care delivery.
* Distribute meals, collect patient trays, clean kitchens and fridges, distribute menus efficiently.
* Ensure safe segregation, collection, handling, storage, transportation, treatment, and disposal of waste streams.
* Strip, sanitize beds, and remake after patient discharge maintaining cleanliness standards.

Deliver high-quality cleaning across hospital areas including wards and operating theatres. Perform tasks such as decontamination of beds, wards, and equipment.

Maintain stock levels in the cleaners' room and trolley; report faulty equipment promptly.

Ensure equipment used during shifts is cleaned, restocked, and stored correctly enhancing efficiency.

Support a positive workplace culture through effective communication with nursing staff and other stakeholders.

Patient care is at the core of this role aligned with our Mission and Values.

Key Responsibilities:

1. Provide exceptional support to clinical staff.
2. Deliver high standards of cleanliness and hygiene.
3. Collaborate with nursing staff and other stakeholders effectively.
4. Communicate effectively with patients and colleagues.

Requirements:

* Well-developed communication and interpersonal skills.
* Ability to work collaboratively in a team environment.
* Highly organized with strong prioritization skills.
* Ability to maintain confidentiality and handle sensitive information.

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