Employer Overview
L'Occitane en Provence is a natural and luxurious beauty brand renowned worldwide. Our products originate from Provence in the South of France and emphasize ethical and socially responsible processes practiced since 1976. With over 2,200 boutiques worldwide, we value authenticity, respect, continuous improvement, and strive to build a more diverse, inclusive workplace where everyone is safe from discrimination or harassment and valued for who they are.
About the Role
We're seeking an experienced and passionate Full‑time Assistant Boutique Manager to help lead the daily operations of our Highpoint Boutique. In this key role you'll support the Boutique Manager to inspire and guide a high‑performing team, ensuring seamless boutique operations and delivering an elevated, memorable experience for every guest.
Key Responsibilities
* Support the Boutique Manager in overseeing the daily operation of the boutique
* Ensure the highest level of service to guests, measured against set objectives
* Inspire, coach, and motivate the team to consistently achieve sales targets and KPIs
* Uphold brand standards and ensure a seamless, guest‑first experience
* Execute visual merchandising and stock management in line with company guidelines
* Lead and contribute to a positive and collaborative team culture
About You
* Minimum of 1 year's experience in a similar retail business
* Experience in an assistant manager or similar management role
* Excellent communication skills, both verbal and written
* Strong team player with the ability to motivate and inspire a team
* Understanding of KPIs and the ability to analyse and report figures
* Skin care experience is ideal but not essential
What's in it for you?
* A competitive salary package including generous team discounts, product allowances & incentives
* A feedback‑rich culture that supports openness and transparency
* A company that focuses on training, development, and internal career progression
* Being part of a B Corp certified company committed to sustainability through refillable innovations and zero‑plastic‑waste product development
* Extra paid days off for special occasions, along with milestone gifts and a ton of rewards
* Access to our free EAP and fortnightly mental health magazines for wellness tips
Job Details
* Seniority level: Associate
* Employment type: Full‑time
* Job function: Sales, Management, and Customer Service
* Industries: Retail
Commitment to Justice, Equity, Diversity, and Inclusion (JEDI)
We are committed to Justice, Equity, Diversity, and Inclusion (JEDI), actively fostering an environment where all candidates are valued, respected, and provided equitable opportunities to thrive, regardless of background or identity.
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