The role of a Security Officer involves being a visible and approachable safety presence across various environments.
Responsibilities:
* Deliver outstanding customer service and assistance to the public
* Provide wayfinding and clear directional support
* De-escalate and manage conflict using a calm, problem-solving approach
* Support crowd control, access screening, and escorting duties
* Promote teamwork, professionalism, and service excellence in everything you do
* Maintain a high level of personal grooming and presentation
Key Skills and Qualifications:
* Current QLD Security Licence (Unarmed & Crowd Control)
* Valid Driver Licence
* First Aid Certificate with CPR
* Ability to obtain a Rail Category 3 Medical Clearance (included drug and alcohol testing)
* 24/7 availability for rotating shifts (primarily weekends)
* Strong verbal and written communication skills
* A team-first attitude and a proactive mindset