Job Description
Be a part of shaping lasting memories with Australia's leading experiential tourism business.
We are seeking an experienced Vessel Master to join our team. The Vessel Master will be responsible for the safe operation and exceptional service delivery of the vessel.
Key Responsibilities:
* Ensure compliance with all marine standards and that the vessel is operated and navigated in a safe manner
* Conduct safety drills in line with SMS requirements and facilitate prestart/toolbox talks
* Maintain daily vessel log entries using the maintenance management system Helm
* Assist in the ongoing training and development of crew members
* Provide leadership and guidance to the crew to enhance their professional motivation and growth within their role
* Provide constructive feedback to the Fleet Manager regarding crew performance
* Delegate and oversee daily duties for assigned vessel crew
* Assist and provide supervision for the loading and unloading of the vessel
* Responsible for passenger boarding and greeting passengers on arrival and departure
* Promote a strong customer service focus and culture amongst crew to support achievement of NPS targets
* Encourage a positive safety culture and promote the reporting of incidents/injuries via Protecht
* Adherence to Work Instructions, operational procedures and WHS requirements
About Us
Rottnest Express is the leading operator of marine transfers to and from Rottnest Island. We specialise in extended stay and day tour packages, as well as expertly curated adventure tours providing unforgettable experiences around the Island.
About Journey Beyond
Australia's leading experiential tourism group, Journey Beyond, operates 17 brands connecting guests to the land and to each other. Our portfolio includes iconic trains, eco-luxury lodges, aquatic adventures and more.
About The Company
Our company prides itself on delivering memorable experiences to our guests while maintaining high safety standards.
What We Offer
* Generous discounts on Journey Beyond travel and experiences
* An attractive salary and positive work environment
* Study Assistance Policy
* Employee Referral Policy
* Parental Leave program
* Purchased Leave policy
* Private Health discounts
* Employee Assistance Program
* Discounts on Journey Beyond merchandise