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Workplace concierge

Brisbane
Bupa Australia
Janitor
Posted: 1 January
Offer description

Join to apply for the Workplace Concierge role at Bupa Australia


Purpose

The role requires experience in a fast‑paced, medium to large organisation and managing daily activities across a corporate office. Key attributes include creativity, energy, teamwork, excellent client service, and strong communication skills. Ability to handle multiple issues concurrently and work under pressure with minimal supervision is essential.


Key Responsibilities

* Manage external room bookings, onsite events, AV troubleshooting, and workplace services.
* Oversee reception, mail services, and workplace services for Brisbane Head Office.
* Coordinate meeting rooms, catering, and technical support for events.
* Conduct workspace audits and maintain high standards.
* Manage contractors, invoicing, purchase orders, and workplace guidelines.
* Handle visitor support, security passes, and card audits.
* Maintain stock levels, stationery orders, and desk booking systems.
* Support reporting, fire warden lists, and compliance requirements.
* Provide coverage for the broader workplace services team during leave or peak demand.
* Ensure legal and regulatory compliance and adherence to Bupa's risk and compliance policies.


Requirement

* Strong client‑focus and hospitality mindset.
* Microsoft Outlook
* Windows
* Microsoft Excel
* Privacy/confidentiality issues – being discreet and sensitive to information, keeping matters confidential
* Demonstrated organisational & time management skills
* Demonstrated ability to prioritise workloads and manage multiple tasks simultaneously
* Demonstrated ability to work autonomously and as part of a team
* Self‑motivated with demonstrated decision‑making and problem‑solving abilities
* Demonstrate a willingness to be flexible and manage change
* A strong commitment to continuous improvement


Whyyou'll love it?

We support our people to be the healthiest and happiest versions of themselves.


EEO and Diversity Statement

At Bupa, your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying, and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.


Seniority level

Not Applicable


Employment type

Full-time


Job function

Other


Industries

Hospitals and Health Care

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