Overview
Become a Luxury Brand Evaluator in Miranda, Australia. Turn your passion for luxury into a career chance by exploring the world of premium brands and providing feedback that helps brands refine their services. You may visit boutiques, purchase online, or evaluate returns, and your insights influence the future of luxury.
Responsibilities
Choose your assignments and align missions with your preferences and profile.
Visit luxury stores or evaluate online and engage with sales associates in-store or online from home.
Observe ambiance, service quality, and the overall customer experience.
Provide honest feedback through our platform via questionnaires and structured feedback requests.
Our Luxury Partners
Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare: Guerlain, Sephora, L\'Oréal, Givenchy
Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we redefine the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, to manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older
Current customer of premium and luxury brands
Not currently under contract with any retail brands to ensure impartiality
Punctual, organized, detail-oriented, and reliable
Observant and passionate about customer experience
No prior experience required; we value honest feedback from genuine customers
Benefits
Freelance, project-based position
Adaptable working hours
Compensation for Non-Purchase Evaluations: fee based on mission complexity
Compensation for Purchase-Based Evaluations: reimbursement for approved items as stated in the mission brief
Job Details
Seniority level: Entry level
Employment type: Full time
Job function: Other
Industries: IT Services and IT Consulting
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