* Claims Consultant
* 6 months initial contract with possible extension
* Adelaide Based Position
Manage end-to-end Motor & Property claims, from lodgement to settlement. Liaise with customers, brokers, repairers and markets, assess coverage, calculate settlements, pursue recoveries and ensure timely, compliant resolution. Support data monitoring and continuous improvement while delivering exceptional stakeholder service.
Responsibilities:
* Manage and administer new claims, including liaising with Customers, Repairers/Suppliers and Other Parties
* Undertake technical claims administration including gathering information, claims determination, preparing correspondence, calculating settlements and processing payments.
* Assist, as required, Divisional Manger with the preparation, monitoring and analysis of claims data.
* Identify and pursue all opportunities of recovery.
* Monitor outstanding claims via a diary system to ensure prompt settlement, in line with internal procedures, policies and GICOP requirements, which meet Quality Assurance and service standards.
* Build and maintain good rapport with internal and external customers and Stakeholders, including Trust Administrators, Fund Managers, JLT Branches, JLT Group Services, Repairers and Assessors.
* Provide claims support and information and operate in a team environment
Qualifications:
* Experience in end to end Motor and/or Property claims
* Knowledge of the recoveries process
* Excellent Communication and Interpersonal skills
* Decision making skills
* Ability to work well within a team
* Ability to work unsupervised
* An understanding of Covers and policy wordings
* Capacity to recognise trends and anomalies of claims data
Apply now or reach out to Ivan Aureus at 0480 806 *** for a chat.