Customer Support / Medical Receptionist Role
A leading organization in hearing solutions is seeking a Customer Support / Medical Receptionist to be based in East Melbourne.
This position involves managing customer inquiries, scheduling appointments, and delivering exceptional customer service.
The ideal candidate will have at least 2 years of experience in reception/office administration and possess excellent interpersonal skills.
The selected individual will join a team dedicated to making a positive impact in people's lives through innovative hearing solutions.
Key Responsibilities:
* Manage customer inquiries via phone, email, or in-person
* Schedule appointments for patients
* Provide exceptional customer service to ensure high levels of patient satisfaction
Requirements:
* Minimum 2 years of experience in reception/office administration
* Excellent interpersonal and communication skills
* Able to work in a fast-paced environment
About Us:
We are a global leader in hearing solutions, committed to improving the lives of people through our innovative products and services. Our team is passionate about delivering exceptional customer experiences and working together to make a difference in the community.