Network Operations Manager
The role of the Network Operations Manager is to oversee the day-to-day functioning of a network, ensuring seamless and reliable communication for first responders and meeting service level obligations.
The Network Operations Manager will be accountable for managing a team of network engineers, technicians, and support staff to deliver operational excellence.
The position requires strong leadership and management skills, as well as a deep understanding of network infrastructure and technologies.
The ideal candidate will have a minimum of 5 years of experience in an operational management role within a telecom or network services environment.
Key Responsibilities:
* Manage and maintain the network's operational processes and disciplines.
* Oversee the development and implementation of operational strategies and policies.
* Lead cross-functional teams to achieve business objectives.
* Collaborate with stakeholders to ensure effective communication and issue resolution.
* Develop and implement process improvements to increase efficiency and productivity.
Required Skills and Qualifications:
* Minimum of 5 years of experience in an operational management role within a telecom or network services environment.
* Diploma or tertiary qualifications in Business Management, Information Technology, Computer Science or equivalent.
* Strong understanding of network infrastructure and technologies, including wireless communication, IP networking, and software-defined networking.
Benefits:
* 10-25% travel requirement.
Other Requirements:
* ITIL Foundations 4 framework and principles.
* Experience in leading customers through systems implementation and driving improvement on high impact mission critical customer operations.
* Experienced in problem solving and consulting capability.
* Experience with network monitoring and management tools.