Job Summary
We are seeking a highly skilled Technology Infrastructure Specialist to join our team.
The ideal candidate will have hands-on experience in implementing Intune, migrating SCCM, scripting with PowerShell, and migrating Microsoft 365 services.
Key Responsibilities:
* Configure enrollment policies, enforce security compliance, deploy applications, troubleshoot issues with Intune.
* Lead migration, manage packaging and deployment, optimize reporting, integrate with cloud using SCCM.
* Automate tasks, optimize workflows, implement security scripts, troubleshoot execution using PowerShell.
* Lead migration, configure services, train users, monitor compliance with Microsoft 365.
* Provide remote/on-site support, resolve hardware/software/network issues, maintain logs as technical support.
* Install/manage desktops, laptops, printers, mobile devices, apply updates, track assets for device management.
* Develop SOPs, monitor SLAs, conduct audits, enhance user experience for process improvement.
* Work with cross-functional teams, vendors, and stakeholders, contribute to IT strategy for collaboration.
Mandatory Skills:
* Intune: Policy configuration, device enrollment, security compliance, app deployment, troubleshooting.
* SCCM: Migration, application packaging, patching, reporting, integration with modern endpoint solutions.
* PowerShell: Advanced scripting for automation, system transformation, and security configuration.
* Microsoft 365: Migration from on-prem to cloud (Exchange, SharePoint, OneDrive, Teams), user training, compliance.
* OS Management: Windows & Mac installation, configuration, and support.
* Networking & Security: VPN setup, endpoint protection, identity/access management.
* Service Delivery: SLA management, stakeholder communication, vendor collaboration.