About Canberra
endota spa Canberra is a wellbeing sanctuary in the center of the city, surrounded by trendy eats and high-end fashion. Step into a space of calm as you enter our Canberra spa, located on ground level at the Canberra Centre, easily accessed through the Petrie Plaza entrance.
Our immersive treatment menu includes, relaxation, remedial and pregnancy massages, our signature Organic Infusion Facial and high-performance facials, deluxe spa packages and a full list of beauty treatments. We offer the latest in advanced skin technology such as Light Therapy (LED), Clinical peels, Hydro-Microdermabrasion and Electro-Mesotherapy.
Your Role
endota employees are passionate about providing a high level of customer service to our clients throughout their wellness journey.
In the role of a Spa Receptionist, you will provide excellent customer service to customers in-spa, over the phone and via email. Using your strong IT skills, you will manage treatment bookings, process gift vouchers & product sales, answer email enquiries and be responsible for data entry/ inventory requirements. The role will also include general cleaning responsibilities such as laundry, vacuuming, dusting, stocking/ arranging product and any other housekeeping tasks that will support the everyday function of the spa.
Your Skills & Experience
As an endota receptionist, you are willing to share your time, experience, and expertise – not only for the good of others, but for your own personal satisfaction and growth.
* You have previous reception/ customer service experience (experience in spa or beauty industry preferred)
* You possess strong IT skills across Microsoft Word / Excel and Outlook (previous shortcuts experience advantageous)
* You have excellent time management skills with the ability to work independently, multitask and manage your own workload to agreed timelines
* You have strong communication skills and excellent personal presentation standards
* You have availability to work late nights and weekends
* You will be as passionate about the endota brand as we are and share our core values and philosophy
Your Benefits
We provide a supporting & inspiring environment so that you can be your “best me”.
* Receive endota treatments at a discount, and enjoy our range of products at wholesale prices
* Free membership to endota Retreat – your online wellness portal of exercise classes, meditation, healthy recipes, daily affirmations and more!
* Quarterly wellness nights held in spa, be pampered by colleagues, and enjoy delicious snacks
* Receive discounts from some of Australia’s leading brands across health, wellness, fitness, lifestyle and more!
About endota
We are a proud Australian owned global wellness brand with a portfolio of over 100 spas, a Wellness College, plus we develop COSMOS certified and results-based skincare products that we use in all of our treatments. Our company values are a fundamental part of who we are and underpin our work and culture.
If you are passionate about what you do, want to share your knowledge and experience, and learn from your colleagues – then endota is for you.