Delivering Customer Value in Banking
We are seeking a Banking Consultant to join our Retail Banking team. As a key member of this team, you will play a critical role in providing customers with a seamless banking experience through meeting each customer's end-to-end financial needs and goals.
Job Description:
* Meet with customers to understand their financial needs and provide tailored solutions.
* Conduct needs-based conversations and educate customers on available financial solutions, including digital options.
* Complete customer transactions and fulfill products as per accreditation level.
Required Skills & Qualifications:
* Exceptional customer focus with retail experience an advantage.
* Ability to multi-task and adapt to change and ambiguity.
* Willingness to work in a collaborative team environment.
* Sound understanding of compliance.
* Excellent communication and interpersonal skills.
Benefits:
* Flexible working arrangements to support work-life balance.
* Access to health and wellbeing services.
* Discounts on selected products and services.
Why Join Us?
At ANZ, we're shaping a world where people and communities thrive. You'll be part of an organisation that celebrates diversity and welcomes applications from everyone. We offer opportunities for growth, learning, and development, and are committed to building a workplace that reflects the diversity of the communities we serve.
What You Bring:
* A growth mindset and commitment to delivering customer value.
* Experience in being a user and promoter of technology, with a working knowledge of different digital channels.