Overview
Mobility Consultant - Assistant Director at EY. The position will work with business leaders and assignees (at all levels) to plan, coordinate, and manage end-to-end international mobility assignments into and out of the region. You will guide and provide relevant advice to your business stakeholders and assignees to ensure consistent exceptional assignee experiences. The role also includes responsibilities to support the AS Regional Lead in managing the regional team and function.
Your Key Responsibilities
- Position includes all responsibilities included in the Mobility Consultant description, plus the following:
- Act as an additional point of escalation for the Mobility Consultants as well as business stakeholders, and assist with resolving issues raised
- Act as a strategic business partner by understanding the Talent strategy, business and industry issues and how these apply to your stakeholders
- Support Regional Lead in overseeing Mobility operations, including ensuring data integrity in the Global MobilityTool (GMT), the consistent application of global processes, and monitoring the caseload of team members and assisting with reallocation where necessary
- Assist Regional Lead with the globally consistent implementation of new policies, processes, programs, and initiatives within the region, through facilitation of stakeholder discussions, completion of impact analysis and change management execution
- Act as counsellor to one or more Mobility Consultants in the Region
- In the absence of the Regional Lead, actively represent Region in Global and Area Mobility calls and workgroups
- Establish a robust understanding of local operations and processes affecting Mobility (e.g., invoicing / billing procedures, engagement codes, global HR systems such as Success Factors, payroll, etc.)
- Apply knowledge of local operational processes to enable successful representation of your Region in global and regional enhancement/deployment discussions to identify opportunities for improvement and barriers to success
- Monitor and understand changes to employment legislation, immigration, tax, data privacy and the impact to process and service delivery
- Monitor and review Immigration and Tax Services processes to ensure KPIs are met in your Region/Country as detailed in the Service Level Agreement
- Represent regional team in cross-pillar workgroups and initiatives, as well as projects external to Mobility that impact our processes (e.g., implementation and review of global Finance and HR systems)
Supervision Responsibilities
- Assist the Regional Lead to oversee the delivery of Mobility Assignment Services in the Region/Country, ensuring the team of Mobility Consultants deliver to performance standards and adhere to Global Mobility policy frameworks and processes, escalating issues as required
- Review VTH output as per agreed scope of service, and revise and allocate additional processes and tasks as necessary, as agreed with Regional Lead
- Assist in the development of others by providing feedback and recognizing accomplishments
- Act as counsellor to one or more Mobility Consultants in the Region
- Actively take responsibility for the ongoing training and development of team members
- Monitor vendor services and provide feedback to continually improve operations
Knowledge And Skills Requirements
- Demonstrate leadership skills to effectively support the Regional Lead in the management of the team
- Significant knowledge and experience of international mobility, policies, processes and systems
- Strong knowledge of HR principles – recruitment and selection, career management, performance reviews, termination, remuneration, induction/ on-boarding, employee relations etc.
- Strong understanding of Tax, Immigration and social security legislation, as well as relevant employment law and other business or economic forces
- Strong understanding of payroll requirements in order to draft accurate instructions for the amendment of compensation packages and payments relating to the assignment terms
- Demonstrate the ability to build and maintain strong relationships with key stakeholders to gain trust and confidence as an advisor
- Demonstrate a strong customer service mindset
- A desire to deliver exceptional service to internal business stakeholders and assignees
- Strong communications skills with the ability to communicate effectively with individuals at all levels including colleagues within other regions, Service Line stakeholders, Talent Team, Tax and Immigration teams, as well as external vendors
- Strong organizational skills with the ability to prioritize objectives and manage all aspects of your role
- Able to work effectively in a fast paced, agile, and demanding environment
- Demonstrate the ability to work in a virtual teaming and complex stakeholder matrix environment
- Ability to use a Global Mobility Technology tool as well as other relevant HR systems and knowledge tools
- Strong level of skill in using Microsoft Office applications such as Word, Excel and PowerPoint
- Demonstrate a high level of business acumen
- Strong intellectual rigor and commercial awareness
- Maintain and use (when appropriate) a network of contacts in other EY practices, SLs or geographies
- Demonstrate the ability to work well in a team environment
- Strong attention to detail
Other Requirements
- Due to global nature of the role, willingness to work flexible hours will be required
Position Requirements
Education:
- Educated to degree level is preferred, but not required
Experience:
- 5+ years relevant experience
Certification Requirements:
- Professional certifications and/or masters studies in a related discipline is preferred, not required
- Active membership to related professional bodies or industry groups is preferred, not required
What We Offer
As part of this role, you\'ll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
Acknowledgement of Country
EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at
Apply now… we’re over 9,000 perspectives in Australia and we’re ready to welcome yours.
At EY we take inclusivity seriously, and we’re committed to removing barriers and improving the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at or +61 (option 2). Anything you tell us will be kept completely confidential.
The exceptional EY experience. It’s yours to build.
Please apply to this role only through the ‘Apply’ link (not through the local office).
Your application will then be routed to the appropriate recruiting team.
EY | Building a better working world
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
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📌 Mobility Consultant - Assistant Director
🏢 Ey
📍 Melbourne