Job Description Overview Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud.
We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology – or multiple X-ray technologies – to address each customer's unique security application requirements.
Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.
We are seeking a highly experienced Senior Manager, Software Operations, to lead our DevOps, Field Deployment, and Level 3 Support functions.
This role is critical to ensuring the reliability, robustness, and successful delivery of our software solutions, which run on on-premise Dell-based hardware deployed at customer sites.
You will manage a cross-functional team of DevOps Engineers, Network Architects, and Field Application Engineers (5 direct reports), guiding them in building and supporting scalable systems, robust deployment pipelines, and high-quality field operations.
You will collaborate closely with Software Engineering, QA, Product, and Customers to maintain seamless operations across pre-deployment, deployment, and post-deployment phases.
Responsibilities Leadership