The Position:
1. Have a comprehensive understanding of hospitality services in a camp/village operations setting
2. Understand all aspects of the service delivery requirements within the contract and execute these within the village operations.
3. Deliver strong leadership and people management capability.
4. Ensure effective and efficient delivery of service to a high standard across the village operations
5. Maximise revenue opportunities and maintain strict cost control measures
6. Ensure adequate resourcing and rostering for all services to be delivered at site
7. Ensure a strong site safety culture and compliance with Standard Operating Procedures (SOP’s)
8. Foster a strong reward and recognition culture
9. Support the ongoing development of your team to promote a flexible work environment where cross-skilling and upskilling of the team is valued
10. Ensure employee performance management is undertaken following established policies and procedures
Our Benefits:
11. All flights to and from site, and all meals and accommodation whilst onsite paid for
12. Values based positive company culture, with a caring and energetic team
13. Purposeful and rewarding work with a competitive salary
14. Access to staff discounts with wide range of companies
15. Ongoing learning and development opportunities
16. Internal opportunities within our global organization
Minimum Criteria:
17. Proven experience managing mining camp/village operations or an extensive hospitality management background
18. Demonstrated motivated, inspirational and effective leadership skills
19. Ability to manage and develop a team of ~40 employees
20. Ability to undertake regular travel to site as per FIFO roster
21. Demonstrated customer service ethic
22. Knowledge of health & safety requirements and delivery of strong safety culture outcomes
23. Solutions focused - proven ability to adapt and maintain a flexible approach to changing needs or priorities.
24. Organised – outcome and deadline oriented.
25. Effective communication and consultation with broad range of internal and external stakeholders.
26. Well-honed customer relationship skills.
27. Strong communication skills - verbal, written and presentation