Overview
Roshana Care Group is a leading provider of aged care across Australia, dedicated to delivering quality care with compassion.
With our head office in Western Australia and Aged Care facilities across WA, Queensland, New South Wales, South Australia and Victoria, we have been proudly supporting older Australians for more than 20 years.
Guided by our values — Compassion, Respect, Communication, Teamwork, and Integrity — we create communities where residents and staff feel valued, supported, and empowered every day.
At Roshana Care Group, we are committed to enriching lives through genuine care and connection.
About the Role
We are seeking a highly organised and proactive Administration Officer to join our Procurement and Maintenance Department at Head Office. This role plays a critical support function across multiple sites, ensuring smooth coordination of maintenance activities, procurement processes, supplier communications, and accurate system record-keeping.
The successful candidate will work closely with site teams, contractors, suppliers, and internal stakeholders to ensure work orders, tickets, and administrative processes are followed up in a timely and professional manner.
Key Responsibilities
Work Order & System Management
* Monitor and follow up on maintenance work orders raised through the Facility Management Interface (FMI)
* Track overdue works and coordinate with sites and contractors to ensure timely completion
* Update costs and support approval processes to enable accurate invoicing
* Allocate and manage Zendesk tickets to relevant Procurement & Maintenance team members
* Track progress and ensure effective communication until resolution
* Follow up with suppliers and contractors regarding quotes, works completion, and deliveries
* Assist with onboarding new contractors, ensuring licences, insurances, and documentation are current
* Maintain contractor records and track contract expiry dates and renewals
Procurement & Logistics Support
* Coordinate delivery tracking for goods and services ordered through Head Office
* Ensure completion and delivery details are accurately recorded in relevant systems
* Provide day-to-day administrative support to the Procurement & Maintenance team
Fleet Administration
* Maintain fleet records including registration, insurance, servicing, and maintenance schedules
* Assist with coordinating vehicle servicing and ensuring compliance with fleet procedures
Key Relationships
* Internal:
* Procurement & Maintenance Team
* Facility Managers and Site Staff
* Accounts & Finance Team
* External:
* Suppliers and Contractors
* Service Providers
Skills & Experience
* Previous experience in an administration, coordination, or support role (procurement, maintenance, or facilities experience preferred)
* Strong organisational and time-management skills with the ability to manage multiple priorities
* Excellent written and verbal communication skills
* High attention to detail and accuracy in data entry and documentation
* Proficient in Microsoft Office (Word, Excel, Outlook)
* Ability to work independently and as part of a team
Personal Attributes
* Highly organised, proactive, and reliable
* Strong interpersonal and problem-solving skills
* Professional and adaptable in a fast-paced environment
* Committed to confidentiality and high ethical standards
Why Join Roshana Care Group?
* Competitive salary based on your experience
* Ongoing training and career development opportunities
* A supportive, respectful and inclusive workplace culture
* Employee Assistance Program (EAP) access
* Be part of an organisation that values compassion, integrity, respect, and teamwork
* Be part of a supportive and growing organisation that values teamwork and continuous improvement.
* Opportunity to contribute to essential operations that support quality care across our facilities.
Ready to Apply?
Click 'Apply' and upload your resume and cover letter to get started.
Due to the volume of applications, only shortlisted candidates will be contacted.
Want to learn more about who we are and what we do? Visit us at www.roshana.com.au
Job insights
Salary match Number of applicants Skills match
Your application will include the following questions:
* What are your current Australian Working Rights?
* How many years of experience do you have in an Administrative role?
* What is your salary expectation for this role?
* Do you have a current notice period if successful?
EOI - Admin Support (Temporary) Personnel
21d ago
Office Admin
West Perth, Perth WA
16d ago
What can I earn as an Administration Officer
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