About Us:
We are a forward-thinking organization dedicated to delivering exceptional outcomes for our clients. Our team of experts guides individuals through the recovery process, ensuring seamless transitions and timely resolutions.
Overview:
We manage claims on behalf of various stakeholders, providing expert negotiation and collection services to optimize financial success. As a leading provider in this field, we pride ourselves on our ability to adapt and innovate in an ever-changing landscape.
Life at Our Organization is an exciting journey, filled with challenges and opportunities. We value collaboration, creativity, and resilience, underpinned by a strong sense of integrity and professionalism.
We offer supportive learning and career pathways, empowering our employees to grow and thrive. Ongoing access to training and development ensures that our people stay ahead of the curve, equipped to tackle complex challenges with confidence.
We are currently seeking a skilled Claims Recovery Specialist to join our Operational Support Services team in Brisbane. This newly created role plays a crucial part in the negotiation, recovery, and collection of overpayments from various parties, contributing significantly to the financial success and service delivery of the function.
This includes:
* Engaging with key stakeholders to negotiate terms and collections;
* Administering record-keeping and issuing correspondence;
* Monitoring and reporting on recovery activities;
* Collaborating with internal stakeholders across Finance, Claims, and OSS;
* Undertaking additional ad-hoc administration support activities as required;
* Participating in key business projects and initiatives.
Qualifications:
We seek applicants with previous experience in administrative or accounts receivable roles who possess exceptional time management, negotiation, and organizational skills. Strong attention to detail, excellent communication skills, and a resilient attitude are also essential.