Australian Citizens With NV1 Clearance residing in Australia only respond Remote support is allowed for this role Essential Experience Minimum NV1 security clearance with the ability to pass additional security assessments. 3+ years working with Microsoft technologies at scale. 2+ years working with Solarwinds within an enterprise, including design, implementation, administration, configuration and securing the SolarWinds suite of products. Demonstrable understanding and experience working with monitoring methodologies and protocols including SNMP, SSH and WinRM. Excellent communication skills to explain technical information and requirements effectively to others both orally and written. Ability to proactively identify potential issues and provide recommended solutions. Able to multitask, prioritize, and manage time efficiently. Provide a high level of quality/accuracy. Desirable Experience Operational experience working within a NOC using Solarwinds or other NMS to monitor and manage a network. Experience or familiarity with modern monitoring methodologies related to OpenTelemetry, streaming telemetry and gRPC highly desirable. Experience working in highly secure domains. A working knowledge of 3rd party automation tools including VMWare vRA and Ansible. A working knowledge of networking and troubleshooting within the Microsoft ecosystem. A solid understanding of Microsoft SQL in the context of Solarwinds architectures. Knowledge and experience in delivery of software defined data centres (SDDC) and software defined networking (SDN) Desirable Qualities Able to build strong rapport with team members and genuinely care about their success. Proven ability to work to a project schedule and achieve successful client-focused outcomes. Strong communication abilities and able to communicate with clients autonomously. Security-first mindset. Positive attitude towards change, continuous improvement and incrementally helping others. Excellent written skills in English. Desire to continue their own learning journey.