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Case manager - disability and mental health

Nambour
Lutheran Services Australia
Posted: 15 May
Offer description

Case Manager - Disability and Mental Health

We are looking for a Case Manager - Disability and Mental Health.

Role Type: Full Time | Monday to Friday 8.45 am - 4.45 pm

Location: Graceville Centre, Nambour - QLD

Remuneration: $80,100 - $85,900 PA + Super+ Salary packaging + Access to Staff discounts

About The Role

Located in Nambour on the Sunshine Coast, our Graceville Centre provides support to individuals living with a disability and/or mental illness. All Graceville services are conducted by working with individuals in a strength based and recovery focused framework. Graceville Centre operates seven programs that provide support to clients either on site or in their own homes. We are a growing service and regularly have internal opportunities for career growth.

As a Case Manager in the Personal Development & Housing (PDH) Program, you will work directly with individuals living with a disability including those with a psychosocial disability, using evidence-based practices to empower to live independently, maintain wellness, and enhance their overall quality of life.

Key Responsibilities
* Deliver comprehensive case management to support individuals living with a disability or psychosocial disability.
* Apply Evidence-Based Practice principles in the assessment, development, and implementation of person-centered support plans to achieve measurable outcomes.
* Conduct regular reviews of client's plans, ensuring progress is monitored, documented, and adjusted according to their needs and goals.
* Foster an empowering environment that promotes positive behaviour, skill development, learning, and independence.
* Collaborate and communicate effectively with multidisciplinary teams, families and carers, and community stakeholders to ensure coordinated care.
* Maintain accurate and confidential documentation in compliance with organisational and legal standards.
About You

The successful applicant will be a highly skilled and qualified professional with demonstrated experience in evidence-based case management and a commitment to empowering individuals living with disability and/or mental illness.

Essential Criteria
* Tertiary qualifications in a relevant human services, — or current enrolment in such a program.
* Proven experience within the Community Services sector or transferable experience from a related industry demonstrating strong client-focused and evidence-based practice skills.
* Exceptional interpersonal and communication abilities, with the capacity to build effective, respectful relationships with clients, families, and multidisciplinary teams.
* Strong analytical and decision-making skills, with the ability to assess complex situations and implement practical, evidence-informed solutions.
* Ability to perform effectively in a dynamic, fast-paced environment, managing competing priorities while maintaining service quality and professionalism.
* Proficiency in Microsoft Outlook, Excel, and Word, and confidence using mobile applications to support case management and reporting requirements.
* Must hold and maintain a valid Working with Children Check (Blue Card), NDIS Worker Screening Clearance, and a current Australian Driver's Licence.
What We Can Offer

As a member of the Lutheran Services team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression and a professional work environment in an organisation that genuinely cares and values dedication and performance.

* Salary Packaging Benefits: take home more pay (up to $15,900 tax‐free + $2,650 meals & entertainment).
* Discounts: on Health Insurance, Energy, IT & Appliances, Travel & More.
* Employee Assistance Program for wellbeing support.
* Fitness Passport - Stay active with discounted Gym Memberships for you and your family.
* Ongoing Training & Development opportunities to grow your career
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