A managed service provider is seeking a Level 1 Helpdesk Support Technician in Salisbury, MD. This role involves being the first point of contact for clients, troubleshooting technical issues, providing outstanding customer service, and assisting with user onboarding. Candidates should have 1–3 years of experience in a similar role and possess entry-level IT certifications. The position offers a salary ranging from $40,000 to $50,000 yearly.
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