At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Build a rewarding career in an innovative, fast-paced and collaborative setting as part of a team vital to transforming ANZ for the future. Use your passion and curiosity for people, and put them at the center of everything you do. About The Role
Your gateway to opportunities of more senior roles within ANZ. You see every situation as an opportunity to build relationships and network with new customers. Integral role in developing a highly engaged and effective sales team. As a Branch Manager in our Retail Banking, you’ll play a key role in helping to enhance the customer experience and delivering exceptional growth results across the key dimensions of quality sales activity, revenue, productivity and branch profit as demonstrated through Pillars of Performance. ANZ's Retail Division is made up of our extensive branch network, Contact Centres, Brokers and Mobile mortgage manager units. We're working really hard towards our two goals - to get to number one in customer service and number one in customer growth. Role Details
Role Location:
Shop 35, 22 Simpson Street Mount Isa Qld 4825 Role Type:
Permanent, Full Time What will your day look like?
As a Branch Manager, you will be responsible for overall operation and performance of the branch including sales, maintaining service excellence and ensuring branch is compliant with ANZ's policies and procedures. You will also be responsible for enhancing the customer experience and delivering exceptional growth results across the key dimensions of quality sales activity, revenue, productivity and branch profit as demonstrated through Pillars of Performance. What will you bring?
Business development and sales planning experience, preferably within the financial services industry Leadership experience Business management experience and strong commercial acumen Effective communication and strong interpersonal and networking skills Highly developed Leadership skills Previous banking experience (ideally Retail network) Digital proficiency and your commitment to build strong customer engagement digitally So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. You'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch at ANZ in different roles, different locations, doing different things. We provide a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more. At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. ANZ is committed to building a workplace that reflects the diversity of the communities we serve. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
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